OLSC Queensland Ticketing Rules and Process

Your Guide to Accessing Tickets for Anfield Matches

As a proud member of OLSC Queensland, you have the exciting opportunity to request tickets for Liverpool FC matches at Anfield through our exclusive allocation system. Here is everything you need to know about the process, rules, and requirements:

Eligibility Requirements

1. Membership Status: Only fully paid members for the current season (or previous season for early allocations) are eligible to apply for tickets.
2. Residency: Applicants must reside in Queensland, Australia
3. Single Ticket Requests: Each member may apply for one ticket per match.

How the Ticketing Process Works

1. Allocation Requests:
   1. OLSC Queensland will notify members via email and Facebook when ticket requests open.
   2. Members can submit requests for specific matches during the announced timeframe.
2. Bidding Process:
   1. OLSC Queensland applies to Liverpool FC for tickets through an official bidding system.
   2. Ticket availability depends on the number of requests and allocations provided by LFC.
3. Confirmation and Payment:
   1. Members will be informed of the outcome once LFC finalises the allocation.
   2. Successful applicants must pay the ticket face value (in AUD) to OLSC Queensland within the specified timeframe.
4. Ticket Distribution:
   1. Tickets are generally issued shortly before the match.
   2. Seat locations are assigned by LFC and cannot be customized.

Important Rules and Policies

1. Game Days and Kick-Off Times:
   1. Matches may be rescheduled due to TV scheduling or other factors. Members must remain flexible with travel plans.
2. Refund Policy:
   1. Refunds are only available if cancellations are made at least 14 days before the scheduled match date.
   2. Refund requests must be submitted to OLSC Queensland 48 hours prior to the 14-day deadline.
3. Special Requests:
   1. Accessibility requests (e.g., wheelchair seating) will be considered but cannot be guaranteed. Please specify at the time of application.
4. Ticket Transfers:
   1. Tickets cannot be transferred to third parties. If a member cannot use their ticket, it must be returned to OLSC Queensland for redistribution.